IT Support Engineer

London, England, United Kingdom · Engineering


Who are Opensignal?

Opensignal, a mobile analytics company, is the global standard for measuring real-world mobile network experience. Using billions of measurements collected 24/7 from tens of millions of smartphones, we analyze real-world mobile network experience at the largest scale and frequency in the wireless industry. We believe measuring how the network performs directly through users’ eyes is key to building better wireless networks. Our insights are used across the industry by mobile operators, telecoms regulators, equipment manufacturers and analysts. We have done business across six continents and have driven press headlines in 80 countries, in an industry impacting the lives of billions around the world.

Founded in 2010, Opensignal is a high-growth global company harnessing the power of mobile technologies and big data analytics to redefine how the mobile industry measures network performance. We’re part of the Global Telecoms ‘Power 100’, TechCity Future Fifty, and backed by an impressive portfolio of investors.

Having doubled our employee base to 60 at the beginning of 2019, we plan to grow beyond 80 by the end of 2019, to help drive our vision further. We're headquartered in London, UK, where you’ll find most of our employees, who we like to call 'Opensignalers', but the teams you'll work with are global. A truly international team, our ‘Opensignalers’ work across four continents, and represent over 25 nationalities.

Find out more by visiting our website.

Purpose of the role

We are looking for our first dedicatedIT Support Engineer to scale the effective use of our internal IT systems as our team of Opensignalers continue to grow. Working with one of our lead software engineers, in this role you will be responsible for all things IT at Opensignal. Not only will you support our global teams with IT issues day-to-day, but you will also be responsible for the long-term improvements to the internal IT systems we use and our Opensignaler’s IT experiences.

For candidates looking to start their career in IT or software engineering, this is a great opportunity to work directly with experienced software engineers. Candidates will receive training in software development tools (e.g. Git version control) that will form part of their daily role, with further opportunities to work in development for the right candidate.

As IT Support Engineer you will be responsible for


What we need from you


What will you get in return?

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